South African Airways: 1st Place Winner BPA Airline Competitive Review

Winner of Airline Competitive ReviewBPA Quality recently awarded South African Airways in recognition of achieving the highest score among  US Airline Call Centers for the past twelve months.  This Review measures basic Communication and Sales skills that are known to correlate with successful calls.  The assessment is based on mystery shopping calls being made to test various Sales Opportunity situations.

Congratulations to South African Airways in providing top notch customer service and striving to be the best in their industry!

Fort Lauderdale SAA Sales Team with BPA Quality's Yvette Renda.

 

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