Looking for a Professional Sales Representative to the Call Center Industry – Carle Place, NY or Remote

Salary Range:  $25K – $35K Depending on Experience

Travel:  Yes, <10%

Position Type:  Full or Part Time

Identify and Contact prospective clients (Directors, VPs, Presidents, CEOs and/or Owners)  for Remote Call Monitoring and other Call Center Quality/Customer Experience Services and help manage these prospects through the sales process.

Duties:

  •  Lead and Contact research using various online reference tools, i.e. LinkedIn, jigsaw, etc.
  •  Cold calling of new prospects with no other contact method.
  • Targeted email prospecting.
  • Make initial contact presentation, establish full meeting and demonstration time involving the Vice President of Client Strategies.
  • Attendance at in person sales presentations and/or trade shows.
  •  Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual sales forecasts.
  •  Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  •  Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  •  Provides historical records by maintaining records on area and customer sales.
  •  Contributes to team effort by accomplishing related results as needed.

Requirements:

  • Bachelor’s Degree
  • 2-4 Years Experience in a Call Center related field.
  • 2-4 Years Experience in a Sales type position.
  • Knowledge of Call Center Activity and Call Center Service related products.
  • Knowledge of Call Center Quality Monitoring and/or General Quality for Call Centers.
  • Knowledge of general initial contact sales, ability to maintain high level of activity in the prospect stage.
  • Knowledge of Salesforce.com interface and reporting.
  • General: Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales

Qualified candidates, please forward your resume to Karyn.Dupree@bpaquality.com.