How to Give Your Customers Exactly What They Want [Infographic]

Innovative Customer Service Leadership Strategies

Customer Experience Excellence Best Practices

If you take very good care of your customers, they can become evangelists for your business. (It takes 12 positive experiences with your business for a customer to get over one negative experience.

Rosetta Carrington Lue‘s insight:

“It takes 12 positive customer experiences for a customer to get over one bad experience.”

See on www.entrepreneur.com

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