2014 Customer Champions

Celebrating Contact Center Excellence!

Companies that exceed their customers’ expectations know that outstanding customer service doesn’t just happen; it’s carefully planned. J.D. Power, in conjunction with FORTUNE Custom Publishing, recently recognized 50 companies that demonstrate the ability to provide the highest level of customer service based on their most important critics—their customers. You can read the full article on the 50 J.D. Power 2014 Customer Champions in FORTUNE magazine.

Those recognized as Customer Champions represent the highest-performing companies in terms of providing customer service excellence. The CCNG Magnet Program would like to add our voice and help shine a light on each of these organizations. Thank you for leading the way!

After surveying thousands of customers of more than 600 brands and analyzing their feedback, J.D. Power has identified the following companies as 2014 Customer Champions:

Amazon.com
Amica Mutual
Apple
AvMed Health Plans
Bangor Savings Bank
Beneficial Mutual Savings Bank
Boost Mobile
Cadillac
Capital…

View original post 150 more words

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s